Shipping policy

1) Made-to-Order & Handmade Disclaimer

All items sold by Black Veil Bridal are handmade and/or made-to-order. Due to the nature of handcrafted production, small variations in materials, stitching, or finish may occur and are considered part of the unique handmade process—not defects.

2) Processing Time / Turnaround Time

Processing time refers to the time required to create and prepare your item before shipping (this does not include shipping/transit time).

Wedding Dresses

Most wedding dresses have an estimated turnaround time of:

30–90 business days

Turnaround times may vary depending on:

Custom sizing
Color changes
Design complexity
Material availability
High-volume seasons

Accessories, Shoes & Other Items

Most accessories and non-dress items have an estimated turnaround time of:

10–14 business days

3) Expedited Orders

If you need an item by a specific date, please contact us before or immediately after ordering to request expedited options.

📧 customersupport@blackveilbridals.com

Expedited production is not guaranteed and depends on current workload and item complexity. If expedited production is approved, additional fees may apply.

4) Shipping Policy

Black Veil Bridal ships to the United States and select international destinations.

Free Shipping

Free U.S. shipping on orders over $50
Free international shipping on orders over $100

Shipping costs for eligible orders are calculated automatically at checkout.

Shipping Timeline

Shipping begins once production is complete. Transit time depends on the shipping method selected and destination location.

5) Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Black Veil Bridal is not responsible for:

Delays due to incorrect addresses
Packages sent to outdated addresses
Undeliverable packages returned due to customer entry error

If a package is returned to us due to an incorrect address, the customer is responsible for any reshipping fees.